What is Air Astana Unaccompanied Minor Policy?

It is quite obvious for parents to get stressed when their child travel alone. In light of this Air Astana has a special Unaccompanied Minor service to provide children with a safe and comfortable flight without the presence of adults. The service serves the children between the age of 6 and 15 with optional assistance that serves those under 16-17 years.

The UM service offered by Air Astana is tailor made to offer full supervision of the children during the process of checking in, arrival and also to assure parents of the safety of their children during the trip. Read on to learn more about the policy.

Who Can Use the Service?

The Air Astana Unaccompanied Minor Policy is mostly related to children between the age of 6 to 15 years. In this age bracket, when traveling alone it is obligatory to use the unaccompanied minor service. The service is also optional to teens between the age of 16 and 17 years. Any children under the age of 6 should never be left without an adult or guardian.

How to Book Air Astana UMNR Flight?

A booking of the unaccompanied minor service takes some planning. Air Astana requests that reservations be made at least five days prior to departure. This service can be booked by visiting an Air Astana sales office or calling the Air Astana call center by a parent/guardian. Early reservation means that the airline can adequately make the required supervision of your child.

Required Documentation

Paperwork is one of the essential components of the process. Parents/guardians are required to fill in four copies of unaccompanied minor application form. Documents like notarized letter of consent having signature of parent or guardian and birth certificate of the child should be presented at check-in. Identity of child and authorized adult who will be picking up the child at the destination will be identified by the airline when these paper works are provided to the airline. 

Airport Procedures

Arriving at least 2 hours prior to departure is recommended to children who are traveling as a unaccompanied minor. Parents or guardians must remain until the aircraft has taken off which will allow them the opportunity to talk to the airline employees directly and make sure that all the boarding activities are performed without any problems.

Arrival and Pickup

Once the destination is reached, the airline will make sure that the child is only delivered to the adult indicated on the application form. This adult is required to give identification in order to ensure that the child is set free in a safe manner.

Cost of the Service

Air Astana normally imposes full adult fare on children who utilize unaccompanied minor service, but the prices can be different, depending on the route. Families are advised to consider this cost during the trip.

Conclusion

The unaccompanied minor policy of Air Astana demonstrates its concern of safety and reliability of the young passengers. Parents can make sure that their children will enjoy a safe trip by adhering to the steps involved- booking and paperwork before the travel, supervision at the airport, and handover, etc. To families, it is a service that gives them peace of mind as they know that an airline team of dedicated staff is with their child all the way.